REFUND AND RETURNS POLICY

Effective Date: JUNE 2026

Company: BRIGHT COMMERCE LLC

Website: www.techvoyagerstore.com

Contact: [email protected]

Phone: +1 (307) 555-8742

1. RETURN PERIOD

You have the right to return your product within 14 days from the date of delivery. If more than 14 days have passed since delivery, we may not be able to offer a full refund or exchange.

2. CONDITIONS FOR ELIGIBILITY

To be eligible for a return:

• The item must be unused and in the same condition as when you received it.

• The product must be returned in its original packaging.

• You must include a receipt or proof of purchase.

Please do not send your purchase directly to the manufacturer.

3. NON-RETURNABLE ITEMS

Unless otherwise stated on the product page, all items may be returned if they meet the conditions outlined in this policy.

4. PARTIAL REFUNDS

Partial refunds may be granted in the following cases:

• The item shows clear signs of use.

• The item is not in its original condition, is damaged, or has missing parts not due to our error.

• The item is returned after the 14-day return period but within 30 days of delivery.

• Any item returned more than 30 days after delivery.

5. REFUND PROCESSING

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be processed and issued to your original payment method or via bank transfer (for Cash on Delivery purchases) within a reasonable number of business days.

6. LATE OR MISSING REFUNDS

If you have not received your refund:

• Check your bank account again.

• Contact your bank or payment provider, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at [email protected].

7. EXCHANGES

We replace items only if they are defective, damaged, or incorrect.

If you need an exchange for the same item, please contact us at [email protected] and provide your order number along with a description of the issue.

8. RETURN ADDRESS

All approved returns must be shipped to:

BRIGHT COMMERCE LLC

1309 Coffeen Avenue, STE 1200

Sheridan, WY 82801

United States

Before sending any return, you must contact us at [email protected]. Our team will review your request and provide return instructions.

Customers are responsible for return shipping costs unless otherwise agreed.

We strongly recommend using a trackable shipping service and purchasing shipping insurance for valuable items. We are not responsible for items lost or damaged during return transit.

9. CONTACT INFORMATION

BRIGHT COMMERCE LLC

1309 Coffeen Avenue, STE 1200

Sheridan, WY 82801

United States

Email: [email protected]

Phone: +1 (307) 555-8742